Returns, Exchange & Refund Policy
Due to the limited amount of stockings for each product, all products sold are non-exchangeable and non-refundable.
- We highly value the quality of all our product. We inspect every products before it's dispatched. If the product is damaged during the delivery process, we can't take the responsibility for any refunds or returns.
- Please bear in mind that all our products are handmade by our amazing featured artists. Every product has different result and characteristic features as none of them are manufactured in mass production, especially natural materials can never be identical to one another. Please only use our product photos can as a reference, your product will definitely be different from the one that was photographed, and isn't that the point of hand-making?
namenoname reserves all rights of the final decision on returns, exchange, refunds and all relevant matters.